Workiva Careers | Workiva Jobs – Apply Online For Customer Success Manager Jobs In London, UK

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Workiva Careers | Online Jobs UK 

Workiva Careers – Candidates Those Are Looking For Jobs Online In Workiva UK, Here Is A Good News For Those Peoples Because Of That Workiva Released A Hiring Notification For Customer Success Manager Position. And You All Know Workiva Is Company Situated On A Good Position. Company Provides Full Remuneration To Their Employees. Guys Who Interested In Work With Workiva And Also Eligible For Recruiting Position, Can Apply For The Job.

Workiva Careers Apply For Customer Success Manager Jobs In London

Workiva Careers- Hey Guys, Good Employment Opportunity For Those Guys Who Looking or Jobs In Workiva Because Recently Workiva Recently Published A Recruitment Notification On Thier Official Employment / Careers Portal. So Candidates Who Take Interest In Apply For Customer Success Manager Jobs In Workiva UK. This Position Hired For London Location. Candidates Who Selected In This Hiring Will Get Full Remuneration Of Thier Work. Company Paying A Roughly Pay Of £ 36275.00 per year For Customer Success Manager Position

Summery Of Workiva Customer Success Manager Jobs London

Recruiting Company / Department :-  Workiva

Hiring Position:-  Customer Success Manager

Job Location:-  Jobs In London, UK

Payout or Salary:-  Roughly Pay Of £ 36275.00 per year

Apply On:-  www.workiva.com

Workiva Careers | Job Description

Summary
Workiva Customer Success Managers (CSMs) are a critical part of our customer-facing team.The CSM serves as the primary point of contact for customers, managing the entire customer lifecycle by focusing on business outcomes, and identifying opportunities for growth within their named accounts post-sale.As a CSM, your primary mission will be to maximize our customers’ ROI in the Wdesk platform.You will develop and maintain close relationships with management, product adoption sponsors, and/or key stakeholders throughout the customer lifecycle.You will work closely with Workiva’s Services team, Support team, Marketing team, and Sales team to drive adoption by ensuring customers are effectively onboarded, trained, and supported throughout the customer journey.
Responsibilities
  • Drive customer adoption of Workiva solutions
  • Continuously prove ROI to your customers
  • Consult on best practices, workflows, and management business reviews
  • Develop multi-purpose relationships throughout customer organizations
  • Identify risks within named accounts & take appropriate actions to manage and/or escalate to an efficient resolution
  • Record customer activity, outcomes, issues, and communication in customer management tools
  • Ensure customers are continuously working toward key milestones
  • Advocate for customers internally by providing continuous feedback to Workiva’s Sales, Services, Marketing, Product, & Engineering teams
  • Work with sales to understand the details of upcoming renewals
  • Teach customers how to use the wdesk platform
  • Use customer management tools to track customer communication, issues, and metrics
What You’ll Need
Education
  • Undergraduate Degree or equivalent combination of education and experience in a related field.
Experience
  • 2+ years of Customer Success, Customer Service, Account Management, Sales, or equivalent experience in roles with a strong focus on communication, influencing, and delivering on complex concepts.
Skills
  • Deeply committed to customer success – not just satisfaction
  • Ability to understand complex problems deeply, and explain the source of those problems simply
  • Analytical by nature
  • Knowledge of assigned customer use cases and solutions in Wdesk
  • Expert communication & presentation skills with a high-level of comfort delivering consultative recommendations to executives & management teams
  • Self-starter with ability to manage time and prioritize competing demands
Travel
  • Must be able to travel up to 10% annually
Working Conditions & Physical Requirements
  • Reliable internet access for any period of time working remotely, not in a Workiva office.
Where You’ll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
  • Customer Success: Always delight our customers.
  • Trust: Rely on each other.
  • Integrity: Do the right thing, every time.
  • Collaboration: Share resources and work together.
  • Innovation: Keep creating solutions and finding better ways.
  • Inclusion: Support a diverse community where we all belong.
  • Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy:
  • Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
  • Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
  • Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva:
https://www.linkedin.com/company/workiva/
Learn more about benefits:
https://www.workiva.com/careers/benefits
Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email

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