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Dozens Careers – Candidates Those Are Looking For Jobs Online In Dozens UK, Here Is A Good News For Those Peoples Because Of That Dozens Released A Hiring Notification For Complaints Handler Position. And You All Know Dozens Is Company Situated On A Good Position. Company Provides Full Remuneration To Their EmployDozenss. Guys Who Interested In Work With Dozens And Also Eligible For Recruiting Position, Can Apply For The Job.

Dozens Careers Apply For Complaints Handler Jobs In London

Dozens Careers- Hey Guys, Good Employment Opportunity For Those Guys Who Looking or Jobs In Dozens Because Recently Dozens Recently Published A Recruitment Notification On Thier Official Employment / Careers Portal. So Candidates Who Take Interest In Apply For Complaints Handler Jobs In Dozens UK. This Position Hired For London Location. Candidates Who Selected In This Hiring Will Get Full Remuneration Of Thier Work. Company Paying A Roughly Pay Of £30000.00 a year  For Complaints Handler Position

Summery Of Dozens Complaints Handler Jobs London

Recruiting Company / Department :- Dozens

Hiring Position:-  Complaints Handler

Job Location:-  Jobs In London, UK

Payout or Salary:-  Roughly Pay Of £30000.00 a year

Apply On:-  www.dozens.com

Dozens Careers | Job Description

Dozens (http://www.dozens.com/?utm_source=breezy&utm_medium=referral&utm_campaign=Q120_RecruitmentBusiness_Intelligence_Lead) is revolutionising the way people manage their money and challenging the entire financial industry in the process.
Traditional banks, building societies and fintechs rely mostly on debt for profit. They encourage customers to spend in order to charge for overdrafts and offer short term loans. They need people to mismanage their money to keep their profits up and investors happy.
Isn’t there a huge conflict of interest there?
We don’t think institutions are doing all they can to help people manage their money. Either in terms of new technology, in terms of data or in terms of financial products.
So, we started Dozens. Dozens is a fintech that is challenging the banking industry by focusing on customers’ growth rather than seeking profit from their debt.
With our bright mango yellow debit card and full-featured app, Dozens combines a current account with budgeting and saving tools, unique financial products and an investment manager all designed to help people move from spender to saver to investor.
Being a high value focused business, we strive to look after the best interests of our customers and, where we can, in industry leading ways. We look to minimise complaints through our high achieving customer service, but naturally complaints become a part of all regulated businesses.

We are looking for an experienced Complaints Handler to deal with customer and Financial Ombudsman complaints while upholding FCA guidelines, ethics and fairness.
What you’ll be responsible for

  • Owning our complaints process
  • Responding to customer and Financial Ombudsman Service complaints
  • Providing qualitative feedback from complaints to the QA and Complaints Lead for process improvements

Skills & experience

  • Ability to communicate clearly and efficiently in written and spoken English
  • Experience dealing with complaints and issuing final response letters to customers is preferred, but not essential
  • Beneficial to have some prior knowledge of Financial Ombudsman Service complaints
  • Sound decision making skills

You’ll enjoy this role if you

  • Are passionate about helping customers and making a real change to traditional banking;
  • Take ownership of problems and see things through to the end;
  • Thrive in a fast-paced environment where there is always something to get stuck into, where hard work is the norm but is always rewarded.

Company benefits

  • Regular team offsites
  • Minimum 30 days annual leave per year
  • Monthly socials and activities
  • Weekly team lunch
  • Private medical, dental and vision cover

Extra info

  • This role is for everyone and anyone that wants to help change finance, we want great people to help us succeed
  • Those that are willing to learn about the wider business are given opportunities to pursue these interests

Annual salary of £30,000
If this role and working in a fast-paced, dynamic environment excites you, then we’d love to hear from you!

Job Type: Full-time

Apply Now For Dozens Complaints Handler Jobs In London

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