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Alexander Mann Solutions Careers – Candidates Those Are Looking For Jobs Online In Alexander Mann Solutions UK, Here Is A Good News For Those Peoples Because Of That Alexander Mann Solutions Released A Hiring Notification For Financial Assistance Position. And You All Know Alexander Mann Solutions Is Company Situated On A Good Position. Company Provides Full Remuneration To Their Employees. Guys Who Interested In Work With Alexander Mann Solutions And Also Eligible For Recruiting Position, Can Apply For The Job.

Alexander Mann Solutions Careers Apply For Financial Assistance Jobs In Edinburgh

Alexander Mann Solutions Careers- Hey Guys, Good Employment Opportunity For Those Guys Who Looking or Jobs In Alexander Mann Solutions Because Recently Alexander Mann Solutions Recently Published A Recruitment Notification On Thier Official Employment / Careers Portal. So Candidates Who Take Interest In Apply For Financial Assistance Jobs In Alexander Mann Solutions UK. This Position Hired For Edinburgh Location. Candidates Who Selected In This Hiring Will Get Full Remuneration Of Thier Work. Company Paying A Roughly Pay Of £ 10.63 an hour For Financial Assistance Position

Summery Of Alexander Mann Solutions Financial Assistance Jobs Edinburgh

Recruiting Company / Department :-  Alexander Mann Solutions

Hiring Position:-  Financial Assistance

Job Location:-  Jobs In Edinburgh, UK

Payout or Salary:-  Roughly Pay Of £ 10.63 an hour

Apply On:-  www.weareams.com

Alexander Mann Solutions Careers | Job Description

Business Banking Financial Assistance – Admin Assistant

Pay Rate: £10.63

Location: Edinburgh – Teviot House

Start Date: 27th October

Working Hours: Monday – Friday 9am-5pm

Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group is currently seeking motivated and enthusiastic individuals to become a part of their team.

Reporting to Business Banking Financial Assistance Support Team Manager, the Business Banking Financial Assistance Support Assistant provides excellent service and support to Business Banking customers who are in financial difficulty. Complete daily activities including Excess Management reviews and the preparation customer cases for transfer across to BBFA Recoveries, including collation of accurate MI and management of recoveries process to deliver operational efficiency within agreed SLAs. Works collaboratively as part of the wider Business Banking team to Help Britain recover, whilst meeting the regulatory requirements of their role.

Key Responsibilities:

Handle a range of complex customer situations and circumstances and use judgement, experience, depth and breadth of specialist knowledge to apply appropriate customer treatment strategies, across single or multiple products, that meet their needs.”

Identify and suggest improvements to new and existing processes, systems and procedures using knowledge and experience to enhance the customer journey.

Have understanding of all relevant legislative regulatory requirements that apply to the more complex accounts and adhere to them all through compliance, training, competency scheme and LBG business standards, raising any issues as appropriate in a timely way.

Comply with LBG policy, process and guidance to ensure a robust and consistent approach to make the right decisions, arranging repayment plans and communicate these clearly. Challenge, escalate and make recommendations when process and policies cause any unintended consequences to both customer and or the Bank.

Carry out a range of assigned clerical/technical support tasks, ensuring that the work is completed, authorised and recorded accurately and adheres to specified Group policies and business procedures. Readiness to refer to more senior colleagues where appropriate

Thoroughly scrutinise all documents and requests for validity and ensure transaction input is performed with high levels of speed and accuracy, raise routine correspondence where appropriate

Work within the parameters set by your Team Manager to meet your work allocation and personal and professional development targets

Record all customer complaints received in line with the group complaints handling policy, take ownership for resolution, resolve complaints where possible and reach the correct outcome.

Accountable for the identification, logging, investigation and resolution of a range of customer complaints. Completing a full understand of the situation and ensuring the right outcome for the customer. Escalating issues as appropriate.

Skills:

Good communication skills – Oral and Written

Embrace ‘in the moment’ coaching to develop your skills and knowledge

A great attitude towards providing an excellent level of customer service which exceeds customer expectations.

Adaptable to change and willing to embrace new ideas

Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines

What’s in it for you?

Opportunity to work from home after initial 6 months

Fully Paid Training

Weekly Pay

Potential for Extension or Permanent position

Working with Lloyds Banking Group you will have the opportunity to contribute to a team that has been helping Britain prosper for more than 250 years, and that today supports 27 million customers with their financial needs. You’ll be offered a variety of opportunities to learn, grow and develop, playing your part in the Group’s inclusive, values-led culture.

To apply, click on the link and you will be sent a response immediately with next steps. Complete an online assessment in your own time and one of our recruitment team will be in touch within 24 hours once you’ve completed to talk you through the role in more detail let you know what happens next!

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Job Types: Full-time, Temporary contract
Contract length: 6 months

Salary: £10.63 per hour

Schedule:

  • Monday to Friday
  • No weekends

Work Location: One location

Expected start date: 27/10/2022

Apply Now For Alexander Mann Solutions Financial Assistance Jobs In Edinburgh

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